2 words .. BAD ATTITUDES ! This is the second time I came here and was given the worst attitude by the wanna be barista who doesn't know the meaning of a "wet" cappuccino. I brought it to her attention and all she did was pour milk in it and ruin it. This time she was sooooo sarcastic when she gave it back since I asked her to make me a new one. She's here out of uniform making coffee with her bad attitude. What a bad representation for a wonderful coffee shop (not this one ) Also, I forgot to give them my holiday punch card and when I was going to the register and asked them to punch my card a few months uses later, the girl looked like I was bothering her since she had to walk over and grab the card.
(1)
Denisse Y.
I'm afraid of change because I know what I like, but today I felt like getting to know what is out there and a nice young man name jose help me with my new favorite drink !! I try it and enjoy it :)
(5)
Stephanie F.
So the drinks are made a bit better here, but what is up with Starbucks having poor customer service? Every time I come here there is poor service. After they over charge for a drink you can only have made by them? Time to buy an espresso machine.
(1)
Laurence K.
what can you say nice staff and the espresso is good just like the other stores. like the new pastries though Im trying to stay away from them
(4)
Scott B.
As usual very good
(4)
Jun K.
Aaaaand another one! Hello coffee, good morning, good afternoon, oh and goodnight! I enjoy this outdoor shopping plaza even though it seems to be heavily female oriented. Then there's SB. Male or female, no one can resist the smell of coffee while looking for ipads, bikinis, sunglasses or Dick's (the one across the street). Although kinda small, i'm not one to hang out at a coffee shop reading a book or using free wifi. Grab n go is more my style so it didn't bother me at all. Fast service and friendly employees here as well!
(4)
Donna W.
First time here and won't be back. Check your attitudes at the door. Not friendly AT ALL! I will stick to my Arlington Heights location where they actually make me feel welcomed.
(1)
Jennifer L.
This location is kinda meh. It's VERY small and disjointed. The layout is very strange. I agree with another reviewer that it was mch nicer when it was a caribou coffee.... HOWEVER, the employees I encountered were very friendly, and when I went it was not busy (yay!). I was helped right away and hung-out to sip coffee for 20 minutes. While I was there relaxing, the employees were always busy. If they weren't helping customers they were busy cleaning. A for efffort and courteousness. F for layout and comfort of store itself
(3)
Dave S.
As far a Starbucks i concerned, There are much better ones out there. I am a Starbucks junkie so with the sheer volume of Starbucks I visit, this location falls way behind the rest. The staff was so indifferent about me being there they were borderline making me feel unwelcome/a pain their asses.
(2)
Taylor M.
My least favorite Starbucks location. Yes, it is nicer than most, but it is always super crowded. I came here the other day and the line was literally out the door. It is ludicrous! Maybe they are understaffed, maybe it is just a popular location because it is in Deer Park Mall. I like this place much better when it was Caribou Coffee. I miss the couches and fireplaces!
(2)
Jim F.
A smaller Starbucks then most but nice location because of the mall. The layout is goofy and waiting for your drinks gets a bit crowded. They took out the fireplace from when it used to be a Caribou Coffee which was a mistake. Because of it's small size it seems to be alot louder then most.
(3)
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Address :20530 N Rand Rd,Unit 438
Deer Park, IL, 60010
Corisa A.
2 words .. BAD ATTITUDES ! This is the second time I came here and was given the worst attitude by the wanna be barista who doesn't know the meaning of a "wet" cappuccino. I brought it to her attention and all she did was pour milk in it and ruin it. This time she was sooooo sarcastic when she gave it back since I asked her to make me a new one. She's here out of uniform making coffee with her bad attitude. What a bad representation for a wonderful coffee shop (not this one ) Also, I forgot to give them my holiday punch card and when I was going to the register and asked them to punch my card a few months uses later, the girl looked like I was bothering her since she had to walk over and grab the card.
(1)Denisse Y.
I'm afraid of change because I know what I like, but today I felt like getting to know what is out there and a nice young man name jose help me with my new favorite drink !! I try it and enjoy it :)
(5)Stephanie F.
So the drinks are made a bit better here, but what is up with Starbucks having poor customer service? Every time I come here there is poor service. After they over charge for a drink you can only have made by them? Time to buy an espresso machine.
(1)Laurence K.
what can you say nice staff and the espresso is good just like the other stores. like the new pastries though Im trying to stay away from them
(4)Scott B.
As usual very good
(4)Jun K.
Aaaaand another one! Hello coffee, good morning, good afternoon, oh and goodnight! I enjoy this outdoor shopping plaza even though it seems to be heavily female oriented. Then there's SB. Male or female, no one can resist the smell of coffee while looking for ipads, bikinis, sunglasses or Dick's (the one across the street). Although kinda small, i'm not one to hang out at a coffee shop reading a book or using free wifi. Grab n go is more my style so it didn't bother me at all. Fast service and friendly employees here as well!
(4)Donna W.
First time here and won't be back. Check your attitudes at the door. Not friendly AT ALL! I will stick to my Arlington Heights location where they actually make me feel welcomed.
(1)Jennifer L.
This location is kinda meh. It's VERY small and disjointed. The layout is very strange. I agree with another reviewer that it was mch nicer when it was a caribou coffee.... HOWEVER, the employees I encountered were very friendly, and when I went it was not busy (yay!). I was helped right away and hung-out to sip coffee for 20 minutes. While I was there relaxing, the employees were always busy. If they weren't helping customers they were busy cleaning. A for efffort and courteousness. F for layout and comfort of store itself
(3)Dave S.
As far a Starbucks i concerned, There are much better ones out there. I am a Starbucks junkie so with the sheer volume of Starbucks I visit, this location falls way behind the rest. The staff was so indifferent about me being there they were borderline making me feel unwelcome/a pain their asses.
(2)Taylor M.
My least favorite Starbucks location. Yes, it is nicer than most, but it is always super crowded. I came here the other day and the line was literally out the door. It is ludicrous! Maybe they are understaffed, maybe it is just a popular location because it is in Deer Park Mall. I like this place much better when it was Caribou Coffee. I miss the couches and fireplaces!
(2)Jim F.
A smaller Starbucks then most but nice location because of the mall. The layout is goofy and waiting for your drinks gets a bit crowded. They took out the fireplace from when it used to be a Caribou Coffee which was a mistake. Because of it's small size it seems to be alot louder then most.
(3)